Individual treatment program and cost estimate
Average answering time – 5 minutes
Zach Nelms
• Consultation with creation of treatment plan
United Kingdom
United Kingdom
Nov 15, 2023
Verified review.
Dr
Dr. Ali Vefa Öztürk was absolutely amazing. He really knows his medicine and was extremely helpful and nice to me. We had several video calls and the Dr was very clear and detailed and because Dr. Ali speaks perfect english it was so nice to be able to understand and communicate directly with the Dr and have a meaningful conversation.
Dr. Ali was always available to contact and clarify anything even on weekends and busy days and Alişer who co-ordinated everything was also always available, ready to help and organised absolutely everything. He delivered on everything we said and agreed and was always asking if I needed anything else and would ask the Dr any concerns I had.
Both Alişer and Dr. Ali really care about their patients and I know this for a fact because Dr Ali said the treatment I was asking for was unnecessary and there was no need to do any procedures, even trying to talk me out of needing anything further. However, I insisted on having the treatment anyway and we proceeded after much deliberation and only after the Dr knew that I was absolutely sure in what I wanted and understood all of the risks associated. But at no point was I pressured into doing anything I didn’t want to and it was actually quite the opposite which is in contrast to many other hospitals and Doctors who would say yes to everything and add on many extra tests and charges against my will.
This led me to trust Dr Ali and combined with his lovely personality and knowledge, and he was always so friendly and nice to me, I felt I was in very capable and safe hands. Everything was explained to me properly and Dr Ali respected my decisions and wishes and understood everything I asked.
I whole heartedly recommend both Group Florence Nightingale Hospitals and Dr. Ali Vefa Öztürk for anyone else who is looking for medical expertise and will always be thankful for the excellent help I received.
About Bookimed service
Bookimed was very easy and simple to navigate and communicate
Reply from Alisher Durdyyev
representative of Istanbul Florence Nightingale Hospital
Nov 29, 2023
Dear Zach,
I hope this message finds you well. We are truly grateful for the time you took to share your experience with Dr. Ali Vefa Öztürk and our team at Group Florence Nightingale Hospital. Your words are not only appreciated but also serve as a source of inspiration for our ongoing commitment to providing exceptional healthcare.
Your heartfelt recommendation is the greatest compliment we could receive, and we want to express our sincere gratitude for choosing us for your medical needs. We are privileged to have been a part of your healthcare journey, and we wish you continued health and well-being.
If there is anything more we can assist you with or if you have any further feedback, please do not hesitate to reach out.
Best regards
