Individual treatment program and cost estimate
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Айдай
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Kyrgyzstan
Kyrgyzstan
Nov 8, 2019
Verified review.
I’ll start from the very arrival in Istanbul: firstly, the meeting person was 40 minutes late when the airport drove us back, the driver was almost late for an hour, we barely managed to get on the plane, of course there’s a big minus, but the transfer from the hotel to the clinic and back within 3 days was provided on time, which is very good. The recommendations for the clinic are as follows: it is necessary to organize an unhindered and quick examination process. For example, we examined the whole family of 2 adults, 2 children, signed up in advance, but we spent 3 days instead of the planned 1 day and this is only a gastrointestinal examination. We give one analysis / examination, then we wait until the turn comes to another office, and so for 3 whole days. If the clinic claims to be international, then it is clear that patients will be from different parts of the world, and every day of their stay this time and money, so they need to make the process continuous for the patient. They should be “sharpened” at the reception of foreigners quickly and efficiently, this should be a separate direction in the clinic, and not between affairs. For example, I had experience in a clinic in South Korea, they sent everything to me at the hotel in advance: a questionnaire, instructions, etc. Upon arrival at the clinic, I went through all the rooms within a few hours, and then after waiting a little I got the results in Russian, which is the basis for questions to the doctor who advises you. In Medicana, some of the tests that were received at the time of the consultation with the doctor were only in Turkish, in this case, what questions can I have for the doctor? what to discuss with him? If the clinic really claims to be international, English should be a priori. I asked for them in English, but they said it would also take time. Most of the results said will be in a week, then they will translate into English. Now the problems are for me, when they will give me the results and appointments, get them in Bishkek and how then to buy medicines in Istanbul and bring them to Bishkek. For 3 days, I left almost $ 4,500 for examinations in the clinic and I believe that the quality of the services and the service do not correspond to the price.
About Bookimed service
My husband and I thought that the $800 price included a gastrointestinal check-up, but this was only an endoscopy, then she asked us to undergo an ultrasound, an MRI and a blood test, which ultimately more than doubled the price. Therefore, Alexander, I hope he has a medical education, needs to very clearly explain to clients what exactly is included in the price and approximately how much it might cost in case of additional tests. We initially asked for his package on the gastrointestinal tract and he provided prices at the Liv clinic, then we asked him for a cheaper clinic, and he suggested Medicana, but did not clarify that $800 was only for endoscopy. As a result, we got $1,450 for each, which is basically almost the same as what we were initially offered in Anadolu ($1,400).
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