Good afternoon! We are from Kyrgyzstan!
We applied to the clinic through the bookimed website.
The coordinator Anastasia was very helpful, everything was organised very clearly, we were never disappointed. The clinic itself is impressive in terms of scale, cleanliness and quality of service, the staff is friendly and attentive. Our interpreter Lamia worked with us, coordinated our logistics around the clinic, tried to ensure timely appointments with doctors, she was very comfortable and easy to communicate with. But, there was a moment with the examination: we were referred to MRI, the procedure was quite long, the room was quite cold, so I was very cold. As a recommendation - it would be good to warn patients about the need to maintain a certain temperature regime in this room and somehow provide comfort as much as possible.
Overall, we are very satisfied with our visit to this clinic, the patient management tactics and we have a follow-up visit planned in 3 months.
Individual treatment program and cost estimate
Average answering time – 5 minutes
