Many thanks to Bookimed for their services. Prosperity to you. The clinic was good, the interior, cleanliness, etc., everything was fine. The main and biggest plus of the clinic is the surgeon Burak himself. He is a very nice person and an excellent doctor. The staff is friendly, after the operation I was in the clinic under the round-the-clock supervision of nurses. They also left only positive emotions. They fed, cared for, even helped to go to the toilet. They came without a “call” to check if everything was fine. I also want to note that going into anesthesia was quick and pleasant, if I may say so. It's like falling asleep after a hard day - these are the emotions I had when I fell asleep. I also want to note the hotel, not a bad enough hotel and the staff is wonderful. Water, cleaning - everything is as it should be. By the way, there were practically no bruises, only swelling for 1-3 days. Separately, I want to highlight my translator, Ali. I am very glad that it was he who accompanied me, I am extremely grateful. He's a great guy, easy to talk to. He answered all my questions very quickly, even outside business hours. there was only one problem in the organization of the transfer, but it was quickly resolved.
Reply from Ali B
representative of Quartz Hospital
Nov 23, 2023
That's wonderful to hear about your positive experience! It's great that Bookimed provided excellent service and that you found the clinic environment, cleanliness, and amenities to your satisfaction. Dr. Burak's care and expertise as a surgeon made a significant difference, and the attentive and friendly staff at the clinic ensured you felt well-cared for during your stay, providing round-the-clock supervision and support.
It's also fantastic that your anesthesia experience was pleasant and akin to falling asleep after a tiring day. Your feedback about the hotel, the quality of service, and the minimal post-procedure swelling is valuable information for others considering similar procedures.
Ali, your translator, seems to have made a positive impact by providing exceptional support and quick responses to your queries, even outside regular hours. It's great to know that any issues with transfer organization were promptly addressed.
Thank you for sharing your detailed and positive experience. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Wishing you a smooth recovery and continued well-being!