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Pamela Martes
• Breast reduction
Switzerland
Switzerland
Jan 28, 2022
Verified review.
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My experience at turkeyana was traumatic, which is why I'm just now sharing my experience, 4 months after the surgery. I went there for a breast reduction and would never do it again. The medical team was the worst. Unfriendly, unprofessional und unkind. I woke up from the surgery right away in the op room, because I have a naturally high tolerance in narcotics (which I told them in advance). When I woke up I tried to sit up, as I wasn't remembering why I was there, I tried 3 times, they would push me down and the third time on of the nurses gave me a hard slap in my face. I was not taken seriously at any time, later nurses would laugh at me when I asked for more pain meds, due to me metabolizing such faster than other patients, I was in enormous pain for 24h straight. Crying and screaming out of pain. Nobody of the care team in the hospital spoke english, they understood the word pain meds tho, but instead they simply gave me a hidrating solution and told me it was morphins, even tho I could read on the bag that it wasn't.When I left the clinic I got no instructions on how to clean the wounds, nor did I get an antibioticscream. They said to just leave the bandaids on until the check up. I had my check up 5 days after the surgery, on a Monday and they didn't even check the doctor who operated on me didn't even show up. so another woman appeared, she didn't check the wounds, only touched the boobs. She left me with the bandaids on, said everything was fine and left the room. The younger too women who were with me in the room, case managers I guess, then asked me to take the bandaids off, so I did. They wanted to take pictures of the result. Afterwards I asked them to clean the wounds. The woman who did it wasn't going to put on gloves if I hadn't told her, and even I could tell she was doing a poor job at cleaning the wounds.
When I got back to Switzerland two days later, on Wednesday, I ran straight to my doctor and she told me that my wounds were heavily infected, which eventually resulted in ugly scaring. at turkeyana they told me the threads would come out after 2 weeks, which they didn't. My Swiss doctor had to take them out manually because they were still there after 4 weeks, impeding the healing and maintaining the infection. I was walking around with bandaids and infected wounds until 5 weeks after the surgery. In the sixth week the wounds had finally closed, if you can call it that, because ghrough the infection ghey had grown wide open.
I also got a bichetomia done there, on which they also told me the threads would dissolve, but they didn't. I had to go to a dentist to cut them open because they were cutting into the flesh in my mouth. and causing an infection on the inside of my cheeks, which I also had to get treated in Switzerland.
Turkeyana is a poor lead, money hungry company who doesn't care about the wellbeing of their patients. they act nice until you've paid and had the surgery, and after that they treat you like trash. 0/10, don't recommend. If you don't want to traumatized, don't go there. I wan't my money back.
About Bookimed service
No. Hayer my case manager assured me that turkeyana is a good clinic and dr feryal was a good doctor with lots of experience. I was going to cancel the surgery and ended up listening to hayder and going through with it anyway.