The staff at Bookimed from the initial off-set answered all my questions, queries promptly.
I was nervous with feelings swaying about my treatment. Upon arrival in Turkey from the airport transfer onwards, I have got to say all doubts were a contrast as to what I witnessed and to the treatment I received.
On the first day the hotel staff were welcoming by the way I stayed local to VMH University Hospital Istanbul Besyol, at a budget I chose the World Point Hotel 700 meters away (Ramada Hotel was even closer.) I'm not arguing with what I paid, hygiene, cleanliness, manners, availability of staff, room, I got and witnessed.
The transfer to the Hospital l walked with my translator, who put all my nerves and questions I had to bed, I must say I felt alot better.
On arrival I was astounded, the smell of freshness, clean, I had to ask the translator how many floors 9 was the reply, Big, busy different ethnicities different cultures, vast array of people from all parts of the world, I felt comfortable.
The level of equipment, the Doctors, staff members would not go amiss in any Country.
The treatment I received the interaction which you have with the Doctor was of great effect to me as the knowledge about my treatment gained was instrumental in what was to happen.
Overall I have to give the bookimed team a top rating. I would recommend anyone who is thinking of surgery abroad of any kind to get in touch with them, I can assure you, you will not be disappointed. Thank you.
Reply from IBRAHIM KADIOĞLU
representative of Valued Med Hub Hospitals
Nov 28, 2024
Dear Nazaqat Khan,
Thank you so much for your thoughtful and detailed feedback. We are delighted to hear that your experience with VMH Hospital , as well as with our team and partners, exceeded your expectations. We strive to provide our patients with the highest level of care, from the initial consultation through to treatment and post-surgery, and it’s wonderful to know that you felt well-supported throughout your journey.
Your comments about our staff’s professionalism, the cleanliness and facilities of the hospital, and the overall comfort of your stay are deeply appreciated. It’s great to hear that our team was able to put your nerves at ease, and that the medical care you received was of the highest standard.
Thank you once again for your trust in us and for recommending Bookimed to others. We look forward to being of service to future patients who are considering surgery abroad.
Wishing you continued health and wellness!
Warm regards,
VMH Hospitals