Татьяна • Knee replacement Germany Nov 11, 2020
I am endlessly grateful to them! About the Doctor: Sergei Leontiev and Tatiana Gindensperger found time for conversation and support
My 78-year-old mom underwent knee replacement surgery in June 2020. In general, the operation was successful. The ward is excellent, shower, toilet, refrigerator, super bed, TV, Russian channel. Clean and comfortable. The food is also great to choose from. Enough for both the patient and the visitors. Fruits, juices, water, tea, coffee in unlimited quantities. The staff are mostly polite and professional. But we were demanding patients, my mother was a doctor in the past and did not take any medicine or procedure until they explained what it was and why. This of course made the staff unnerving. People everywhere are people, some pretended not to understand. German doctors are professionals, but don't expect warmth and sincerity. We were very lucky, we met two Russian-speaking doctors, Sergei Leontiev and Tatiana Gindensperger. I am endlessly grateful to them! Despite their busyness, they found time for conversation and support, which is very important for an elderly person, the word also heals! Since the clinic is large, there is a service that picks up their wards and takes them to the office for examination, they leave them there, and at the end they are taken away again. This can take about an hour, you have to be prepared. Many things on demand or on demand, you also need to know. In general, the operation was successful, but there were problems due to age and concomitant diseases. We stayed in the clinic for longer and had additional examinations, which, accordingly, led to an increase in the bill. The bill is one third higher than the preliminary estimate. This is certainly an unpleasant moment.
About Bookimed service
to be honest, there was no one there. Contact by phone