Anonymous • Scrotoplasty United Kingdom May 9, 2024
I had a number of small hiccups that made the overall experience a little frustrating. However the medical staff and treatment itself was fantastic and exactly what I wanted.
The issues I had were as follows:
- Repeated quotes from the hospital for the treatment varying by a large amount across the whole experience.
- As I had never been to Turkey before, I arranged a few nights stay in private accommodation on either side of the surgery. This made sense to me but seemed to cause consistent confusion with the transport organisers and the hospital as to where I was being picked up and collected to and from.
- I had multiple smaller issues with the Mercure hotel but these were solved by the staff on reception.
All that said, Hisar Hospital itself was excellent. Very clean, very efficient service and I had a great translator that looked after me during my stay. I could tell the staff there were very experienced and gave me great care at all times. My surgery itself also went ahead as planned with no hiccups and so far I'm very happy with the result!
The cleanliness and efficiency of the hospital as well as the medical staff there.
I had issues clarifying my final quote, arranging transport to and from my hotels, issues with the hotel room in particular and felt that at times there were two or three different parties all trying to arrange the details for me but not talking to each other.
About Bookimed service
I had issues clarifying my final quote, arranging transport to and from my hotels, issues with the hotel room in particular and felt that at times there were two or three different parties all trying to arrange the details for me but not talking to each other. Other than these little issues I had a great experience, but I'd be lying if they didn't add up to significantly compromising my experience!