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I can leave a positive review about Quartz Clinic and the bookimed service. There were some fears during communication with the service (especially after encountering negative reviews on the internet), but in the end I was satisfied with my experience. From the service I was supported by the manager Ekaterina. I would also like to leave her a positive feedback for her quick and competent answers in WhatsApp. All the conditions of the clinic were in full conformity with reality. And as for Quartz Clinic: a modern clinic with good service, friendly staff and doctors. In addition to my surgery, the service package included a good hotel and a transfer (even when I changed my hotel at my own request, I was still picked up by a transfer to another address not close to the clinic). The clinic was attentive to me and my words (and fears of the surgery itself), which really eased my worries. My coordinator at the clinic, Ali, made a huge difference to my experience as a whole, being really human and supporting me during the surgery with his communication, distracting me from my creepy feelings. And also always stayed in touch on messenger, giving full feedback, answering my queries. The surgery itself was excellent, the doctor inspired confidence in me and I found him to be absolutely competent, I would go to him again for any surgery with confidence. I am grateful to all the people at Quartz Clinic and bookimed who were involved in this important event for me and helped me to have a positive experience without a single negative.

Admittedly, when I booked the surgery, I was a little sceptical that everything would go well. After all, everything was done online. However, I was very impressed with how good and friendly the constant communication was. I was already feeling increasingly confident here. I also received very good, uninterrupted and professional treatment and care on site. My doctor Dr Burak and my contact person Olivia were very friendly and incredibly helpful. The transfers - to/from the airport or to follow up appointments at the clinic - were very good and reliable. The contact persons at Bookimed also contacted me regularly and enquired about my well-being. I am very pleased with the outcome of the surgery and am pleased to be recovering quickly and well. Dr Burak continues to monitor me now and I feel I am being very well looked after. His instructions are clear and very helpful. I would like to thank the Bookimed team and the MediPol team for their excellent service ❤️.