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Before reading this review I want to make is completely clear that Dr. Ozenlap did a fantastic job. He was always present for anything that happened before and after the surgery. His team are amazing and kind. They take the time to help you. After leaving I have contacted him a few times and he responds right away with voice messages. Returning to Canada my post op nurse said my tummy tuck was one of the best she has seen done in Turkey. I would recommend contacting his clinic directly to arrange a consult and/or surgery as I will when I come for additional services. I highly recommend him. I had dealt with Zeneyp through the entire process and she was really helpful but as the date of my arrival approached it was just a bit more difficult. I did land in Istanbul on April 21st to do some traveling beforehand. A few days before I was to leave I followed up with her about my transportation from the airport. She told me it was too early (4 days) to set up the group chat. I then checked in with her the night before I flew out where I got the information. During our messages I confirmed with Zeneyp what my check in and out days would be since I was there a few days before hand. She confirmed I would check out April 24th and return on April 27th to the hotel (as outlined in my iteintery) I messaged the group chat on the 23rd asking when I would be picked up and was told I was not being picked up until the day of surgery of April 25th. I was ultimately charged for this date. When being admitted to the hospital on the 25th I was informed that the anesthesiologist would not go ahead because of the Lithium I take without it being in my sy. One of my first messages with Zeneyp was the medications that I take. I was even asked to clarify my use of another medication so I know thought these would be recorded during the intake. While Canada will operate I understand that Turkey does not. If I had been made aware of this I would have received guidance from my doctor if I needed to stop the medication before I left for Turkey. Brining this up to Zeneyp she said that the anesthesiologist doesn’t know beforehand and this is how it works. I am certain that a surgeon and anesthesiologist would look at a file before preforming a surgery, like when it gets approved by the surgeon. Not when they’re walking into the hospital. Notifying the surgeon, etc of meds would have been her job and I Would be pretty confident that she erred in this. I would make sure that all your medications are checked before you leave for the long travel to Turkey so you are not delayed or worse yet, turned away. I was originally scheduled for a tummy tuck with Dr. Emre Ozanlap on April 25th, which was then delayed to April 28th because information about medication I take was not given to him prior to my arrival in Turkey. I was not provided with any reason on why there is no discussion between medical professionals prior to a decent size surgery. No matter how I tried to get a better explanation she would not give me one. This ended up with me having to pay an extra 3 days for the hotel (6 if we include both of the hospital arrival dates that were outlined) and a new flight home. **surgery happens** A couple days after my operation I go for my check up and your medical coordinator, Hisham, asked me about if I was getting lymphatic massages and was surprised I hadn’t been offered any. I was then contacted by Zenyep afterwards and set one up. During my initial massage the nurse was getting my incision tape contaminated (proper health measures were taken by her). I asked if this was ok and she said yes. I scheduled one for the next day and when the nurse saw the dirty tape she got on the phone with Zenyep. They spoke in Turkish so I don’t know what was said. The nurse fully took off my tape and told me Zeneyp would come by sometime with tape and I agreed I could re tape it once I got it. I waited a while and touched base with her with no response so I went and found a pharmacy for the tape because I flew out in a couple hours and did not want my incision just open. I later received a message that it was Sunday and the pharmacy’s were closed. Upon me telling her I just left a pharmacy she told me it was her day off. She was prepared to have me leave with an open incision while traveling over 18 hours. That was my last interaction with her. During the whole entire time she was never was accountable, apologetic or even empathetic. Always dodging any questions for clarification but basically saying “this is the way” The lack of due diligence by her or Doctor K Clinic as a whole could have left me in a worse situation physically than the inconvenience of the financial situation I find myself in. I do not recommend using their service for booking your surgeries. PLEASE MAKE NOTE OF THE ABOVE REVIEW OF DR. OZENLAP.

Wonderful team. Mustafa - interpreter-coordinator organised everything as conveniently as possible. He was always on the phone, ready to solve any issue. The whole trip: from the transfer at the airport to the first result of the operation - just top. The transfer, the hotel where I was accommodated, the hospital and its hospital room - excellent. Attentive medical staff. Not all nurses spoke English but were always willing to help, used the translator on the phone. The doctor is energetic, understanding and speaks English, so there were no problems with communication. I am satisfied with everything and I am glad that I chose this clinic.

My father was suffering from pulmonary related disease , after doing study about medical tourism agents. I have decided to prepare my father medical treatment in Germany by Bookimed as this agency as per my experience is the best agency in terms of organizing medical treatment for patient across the globe is the best option for everyone which i suggest for each patient . From Bookimed Dr Younus and Lydia from Talvin organise my father medical treatment in Germany, they have recommended Asklepios Hospital in Hamburg which is one of the top hospital in Germany , my father treatment was done by Dr Gunther Wiest. My father was too much satisfied with the Dr treatment along with rich experience the Dr behaviour was sweet with my father due which my father was much satisfied and inspired from him. Overall our experience with Bookimed and Dr treatment was excellent.

I really liked the entire organization of my treatment, starting with the search and offer of a clinic, the organization and coordination of the trip itself. The coordinator from Bookimed, Tatyana, was always in touch and answered all our questions on time. Upon arrival at the airport, we missed (through no fault of our own) the taxi that was supposed to take us to our already reserved hotel. But Tatyana was able to coordinate all the actions so that we easily got to the hotel. Later we called our medical coordinator from the “Veni Vidi” clinic, Olga, who was in touch with us all the time, both during the consultation with Dr. Firat HELVACIOGLU, and during treatment (keratoconus). Olga was ready to translate our conversation (Turkish-Russian languages) with the doctor, but since Doctor Firat speaks excellent English, in which it was more convenient for me to communicate, there was no need for translation. Overall, we are pleased with both the trip and the attitude of the medical staff towards us. We express our gratitude for all this to both Tatyana and Olga. But, as the Doctor informed us, the final results of the treatment will be clear in approximately three months, Alikhon Mamatov

Dr. Isabella Bernaschina was very interested in truly helping me. She was very efficient and she has considerable experience in the use of for many different conditions. She believes in what she is doing and has used herself in the past. She also lives a very healthy lifestyle and encourages a healthy lifestyle to gain the most benefit from treatment. She simply practices what she preaches and she has a long history using and other modalities to benefit the health of her patients. I was very pleased with her methods and knowledge and I plan to see her again if i need further treatment. I could not ask for more dedicated attention. She followed up after treatment to see how i was feeling and seemed to sincerely care about how I felt after treatment.

Dr was attentive and very knowledgeable. The Bookimed personnel, Hannah, was really helpful and followed through with us up until even after treatment.

Initially I would like to thank Julia, the curator of Bukimed. For accompaniment, for support on the phone, for finding the clinic and doctor, for the hotel and everything else. Yulia you are great ❤️🕊️Когда I will contact Bukimed next time, I will ask for you. Thank you for the transfer. Thank you for the hotel. At the reception everyone speaks perfect English. That's great. In the kitchen the cooks are super ❤️ my daughter liked everything very much. The food is super ❤️ Hello to Tempo Chaglayan Hotel, from Anastasia and Eva, we were there from 14.04.24 to 20 . 04.24 to translators Nadezhda and Madina a big hello and a heart ❤️🕊️🕊️. Liv Clinic is very beautiful ❤️ Professor Cardiologist Batur Genenc Kanar Professional . Very grateful for competence and for honesty in many points . Thank you for the fact that the doctor said to wait with the operation for my daughter, on the heart, that it is necessary to wait a little more and understand the drugs. He didn't do the operation for the sake of money as soon as we arrived. He didn't prescribe unnecessary tests. The doctor said that these analyses are not necessary. ( One genetic test was enough) . I am thankful that Professor Batur Genench Kanar, having prescribed serious pills for my daughter, left his watsap number and said that he is always in touch and at any moment you can call and write directly to the doctor. Which is very convenient for me. We are from another country and it would be expensive to fly to Istanbul for every question. At the moment we are doing everything as the doctor said. We give all the prescriptions to the child. In a month the doctor said to write him an ECG. And there they will decide how to proceed. I am very grateful to everyone who met us on this trip. Everything is super ❤️❤️❤️🙌 🕊️ Hugs to everyone, and if we go anywhere, it will be only to you ❤️.