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At the first consultation, the doctor promised us a 50% improvement in our son’s health, but on the contrary, his condition worsened. When we returned home, he began to get very sick; Perhaps the medications didn’t work and we went to the clinic. Unfortunately, they did not answer us. They did 7 sessions of ECT (Electroconvulsive therapy), which is very dangerous for epileptics, after which convulsive attacks began, which occurred several times a day. I was desperate and didn't know how to help. We had to hospitalize our son at a local clinic. Doctors requested an extract from the NP Istanbul clinic. I received the translation of the extract with difficulty after 20 days. I wrote to the translator about everything and he seemed to report to the doctors of the clinic. I waited a month, I thought that the doctors would get in touch and correct their mistakes and help in some way, but on the contrary, they again offer their services for a fee. I'm in great shock! I do not recommend this clinic to anyone!

My Experience with Bookimed and VM Medical Park Hospital in Istanbul I recently had surgery in Turkey, and I must say, my coordinator Olya was an incredible professional. She was with me every step of the way, always available 24/7, a true angel! Thanks to her, I chose this hospital and Turkey instead of the Czech Republic. Olya’s support was crucial in my decision, and I’m forever grateful to her. Special thanks to our guide Said, who was always available, no matter the time of day or night. He helped resolve every issue between me and the clinic, providing a smooth experience throughout the process. The doctor who performed my surgery, Alperen Koç, was outstanding. From the initial consultation to the operation itself, everything went smoothly, quickly, and painlessly. He’s truly a high-level professional who’s there to treat patients rather than make money off them. I deeply appreciate all of his care and expertise. A week has passed since the surgery, and I feel good, though my vision hasn’t fully returned yet. However, this is normal, and I’m confident that it will improve over time. I can confidently recommend Bookimed and VM Medical Park Hospital in Istanbul. Cons: The main downside of my experience was with the hospital’s billing department. They requested payment in cash, but we were not informed about this before traveling to Turkey. If you want to pay by card, they charge a 20% commission, which is an unreasonably high fee. I’d also like to mention someone named Timur (I don’t remember his last name). In front of patients, he was speaking in Russian with a female colleague, assuming we didn’t understand the language. They said something like, “People are so stupid; it’s hard to work with such dumb people.” This kind of behavior is completely unacceptable in the presence of patients. Such conversations seriously undermine the clinic’s reputation and are inappropriate in a professional healthcare setting. Therefore, I strongly advise anyone planning a visit to clarify all financial and organizational details

We received a detailed consultation with Dr. Pelles Sharon and her assistant Denis. They explained everything, gave me a treatment plan, and the doctor was very attentive to details. We are very grateful for the small chance that these doctors gave us. I would also like to note the work of the coordinator, Yulia. A very sensitive, empathetic specialist, she was able to organize everything quickly. Thanks a lot!

My impressions of the trip were extremely positive. From the organisation of the trip with the manager Ekaterina, to the transfer to the airport. I had the operation on the day of my arrival. I was accompanied by an interpreter at all stages. The procedure itself was quick and painless. The attending doctor Dr İBRAHİM YAŞAR was very pleased. Competent specialist, pleasant and communicative. After the operation I had two more days for recovery. The ward was very comfortable and clean, the staff was friendly and attentive. 3 meals a day. In general, I can safely recommend this clinic for such procedures, the attending doctor and Bookimrd service.

We thank Fizyomer Clinic for the attention to our family, for the kind and responsive staff, for the professional approach to the treatment of our baby Michelle, we thank every employee of the hospital for their invaluable work, for choosing the profession of helping disabled people, for the organisation of everything: daily transfer, excellent hotel in the room kitchen where you can prepare home-cooked food for your child, as well as excellent two meals a day with delivery to the ward in the hospital, but most importantly it is an attitude of love to your child and the experience of the physiotherapists: D The most important thing is that it brought us great joy to see the progress in the treatment of our baby Michelle. All the staff work as one friendly team. The hospital also offers various cosmetic procedures as well as the installation of implants in a short period of time with the help of laser technology. We recommend Fizyomer Hospital for the treatment of children with cerebral palsy and other disabilities. And we wish the hospital itself success and development

Reasonable prices and excellent quality. Attentive and qualified staff. Excellent location and car parking. Clinic transport is available

I elected to do a facelift , and fat transfer with Dr Safa Manav in Istanbul and I am a patient who has had surgery for liposuction and lip lift and threads in Istanbul before with a different clinic. So it has been very interesting for me to make the comparison. I will not name the other clinic but will say that Dr Manav is streets ahead. I am only four days into my operation but I am so impressed with everyone who I have come into contact with. Delfe who handles the what’s app while you are in your own country is clear and prompt on what’s app. Upon arriving a driver collected me and the car has tv , WiFi, water and a very polite driver. Then I met Elif ( her full name is Elif bilge yavuz ) and she is your coordinator. She speaks perfect English and understands absolutely everything, is intelligent and empathic and I can entirely understand why Dr Manav took her with him when he set up his win clinic. The woman is a powerhouse. You feel entirely safe in her hands while she navigates getting heart tests and blood tests on the first day so they can establish whether it’s safe to operate. During the consult I did test Dr Safa Manav by asking him about additional procedures that I didn’t have much interest in and knew I didn’t really need . I wanted to see if the clinic were only interested in the money. He immediately advised me to not do these procedures , that they were unnecessary, and I didn’t need them. And In Fact advised me to never do one of the procedures at all as he could never see me ever needing it. This totally assured me of where the clinic and his priorities lie…with his patients and not with his bank account. I also wanted a dr who ensure that I looked natural as I do not like the over the top look of large lips or extra small nose and I could see that he is very much about keeping things natural. That wa also very important to me. But of course I understand that some patients love this unnatural look. He was to the point and clear in the consultation. I also had been considering hiring him to also remove old implants at a later stage so we also had a chat about that too. The morning of surgery I was told I was the only person he was operating on which was also hugely comforting . He came to check on me twice and assured me. The hospital is faultless. It’s like a five star hotel. I had a private room with en suite and my own nurse from Dr Manav as a well as the hospital nurses taking care. If I pressed the button they came immediately. And they would do constant regular checks on my during the 24 hours I was in the hospital. Even if drugs didn’t need to be administered they still came in to check on me like clockwork. I had low swelling and low pain, but I think each patient is different. By the evening of that surgery day I was walking around the corridors with no support and even able to watch a film. Which was totally unexpected. But of course I wouldn’t assume you would be the same as everyone heals differently. I am now back at the Antwell hotel. Each day Elif or her friend Busa come to check on me. The pics which they send back to the dr and check the dressings. And check I’ve remebered to take the daily drugs. A corner comes in daily and she even also asks did I eat something, did I take a walk. The hotel is an apartment hotel. I even have a washing machine and dryer and dishwasher . It’s spotlessly clean , there are nurses in the building and emergency pulls in every room. Smart tv, and controlled heating. There are restaurants , a pool , spa, library, cinema room, roof terrace and even an art room. The staff are amazing. My speaker charging lead broke and the concierge went out to fetch me a new lead. Within an hour. Because I didn’t feel strong enough to go walking around outside. Most of the guests here are patients so you meet people in the corridors , lift, cafe, but if you want privacy that’s also respected. There is a large mall just a five mins walk , it’s called Emaar mall. It’s a great mall. Two days after surgery I felt well enough to walk around in it for three hours alone. There are also a few cafes near the hotel. I have not even seen my operation results yet as I am still bandaged up. However from a professional point of view of the team, the cleanness , the way it’s run, the staff behaviour, the accomodation, and transport , I honestly cannot fault it. And I am able to make comparisons because I have been here before and done surgery in Istanbul. This by far outweighs my other experience. And my other experience was not a bad one at all. I also would like to say that the hospital staff were amazing. I live over seas and have experienced staff in hospitals in my 53 years in many countries. The staff seem to enjoy their work, they seem to truly care. Sadly i have not witnessed this in the uk on the nhs, in India, Cambodia, or in spain. In a world where so many people are chasing fame and fortune on the internet and not interested in normal jobs any more it has been so wonderful to witness people in their 20s who are in the care service industry , working hard and long hours and are enjoying it and doing an amazing job. I cannot be more grateful to witness that. They all deserve an award and far more recognition than they get. I will eventually write a secondary review when I have recovered , which will be about the results of the actual surgery. I have not been paid to write this review. I know no one at the Dr Manav clinic. This is an honest review of my own personal experience.