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The clinic is good. Doctors too, but the prices are very expensive. From the beginning, the coordinator and translator do not say that they have service packages. I found out about this by accident. Immediately upon payment, ask for a receipt and you will know exactly what and how much you have to pay for. On my first visit, it was the translator who told the cashier a different amount, but it turned out that the amount there was much less. It was precisely because of this that I asked Bookimed to change both the translator and the coordinator. Be carefull. I am very grateful to the Bookimed company, they are experts in their field, especially Marina, I can write to her at any time, she will gladly answer and help me. It was she who brought me to this clinic and she, through representatives, found out how much I appreciated the treatment. Although this was the coordinator's job. The coordinator was not there to help or pick up the phone at all and didn’t even answer lately. Apparently I didn’t like the fact that I already understood everything perfectly well. I don’t know the price of finding out this is something secret, I don’t know the permanent answer. They know everything very well and it has turned into a business. Pay the money and immediately get a check from the financial department. Also, if you have dollars, ask for the exchange rate in lira. Their rate in the database is different.

There was an operation on the soft palate and a gastrocheck. The professor surgeon, a conscientious and attentive person, did an excellent job. There would be more such specialists. I have questions for the accompanying Russian office, nurses and ultrasound doctor: 1) The catheter was installed only the fourth time, and as a result, I now have a damaged vein in my arm that can no longer be restored 2) the ultrasound doctor found two cysts in the thyroid, 1.2 cm each , although this had never happened before, upon arrival home I did a double check, the cysts turned out to be 1.2 mm each, perhaps in the conclusion the comma was placed in the wrong place, or the fact that the doctor was very young 3) support and organization for 3, they took payment for a separate fee, but except for me there was also a man. They promised to recalculate, but they never did, after 3 months. Then I sent photographs to show them to the professor to make sure that everything was ok with the larynx, I first checked whether it was possible to send them. I've been waiting two weeks for an answer, and now they're completely ignoring me. The impression is that after receiving payment, attention and interest in the patient ends.

I had an excellent experience at VM Hospital, and I am incredibly grateful to Dr. İBRAHİM KADIOĞLU for his outstanding care and expertise. From the moment I entered the hospital, I was impressed by the clean and welcoming environment, as well as the professionalism of the staff. Dr. Ibrahim is truly remarkable. He took the time to thoroughly explain my inquiries , answer all my questions, and ensure I felt comfortable throughout the process. His compassion, knowledge, and attention to detail made a significant difference in my treatment and recovery. Thanks to Dr. Ibrahim and the wonderful team at VM Hospital. I highly recommend this hospital to anyone seeking top-notch medical care. Thank you once again, Dr. Ibrahim, for your dedication and kindness!

In principle, the visit went very well, only good impressions remained. Now there are certain problems, because doctors at home do not agree with the diagnosis that was made in China, but we were provided with professional help at the Food Clinic. Despite the fact that the full-time translator was on vacation and we took it on our own, the visit went very well. The rooms are very good, they look like 5 star rooms. As soon as we arrived, the nurses came to the ward, measured the pressure, helped in everything. In general, the clinic staff is friendly and helpful.

I have breast cancer and I went through chemotherapy in Moscow. Six sessions have passed. It was very difficult to tolerate these procedures. A doctor in Kazakhstan said that this is enough, it is necessary to switch to tableted chemistry. And Moscow offered to continue doing chemotherapy. Opinions are divided. It was necessary to find a third party. I accidentally found your site on the Internet. Ekaterina Koliko wrote very quickly. The benevolence of Katyusha was immediately arranged towards her. She asked me what I would like to go to. I said that I want to go to the Severance clinic in Korea. Katyusha approved my choice. I sent all the necessary documents and Katyusha quickly redirected everything to the clinic. They began to wait for the invitation. For some reason (and for what I already knew in the clinic), there was no invitation. I am very grateful to Katyusha that she was in touch all the time, supported me, gave me hope. We arrived in Seoul in the morning, we were met by a transfer, brought to the hotel. After lunch, they were already in the clinic, I began to take tests. Constantly with me was one of the translators. Girls translators are great fellows, these are Lida, Olesya, Sofia, Tatyana, Alena. Any question could be addressed, they always prompted. They are professionals. Always with a smile, polite, with enormous patience, and most importantly, they understand that they work with a special audience, with people who did not come to rest. Someone to find out the diagnosis, and someone to do the operation. Thank you so much to the girls. The clinic was impressive. Doctors are professionals. The equipment is super. I got the opinion of a third party, it coincided with the opinion of a doctor from Kazakhstan. I was prescribed a prescription, I bought medicines at the pharmacy and started drinking on arrival home. I also want to write about Darina, who was engaged in transfer (the transfer to the clinic was very convenient and met and carried out), the selection of the hotel was also always in touch, and if I had any questions, she quickly answered them. I want to say that I am very happy for getting to know BOOKIMED, professionals really work there, and most importantly, they are not indifferent people. I am grateful to the Almighty and all who were near me. And the words of the doctor gave me inspiration and inspired great hope, for the sake of these words it was worth a long way to go. Once again, many thanks to all.

Before reading this review I want to make is completely clear that Dr. Ozenlap did a fantastic job. He was always present for anything that happened before and after the surgery. His team are amazing and kind. They take the time to help you. After leaving I have contacted him a few times and he responds right away with voice messages. Returning to Canada my post op nurse said my tummy tuck was one of the best she has seen done in Turkey. I would recommend contacting his clinic directly to arrange a consult and/or surgery as I will when I come for additional services. I highly recommend him. I had dealt with Zeneyp through the entire process and she was really helpful but as the date of my arrival approached it was just a bit more difficult. I did land in Istanbul on April 21st to do some traveling beforehand. A few days before I was to leave I followed up with her about my transportation from the airport. She told me it was too early (4 days) to set up the group chat. I then checked in with her the night before I flew out where I got the information. During our messages I confirmed with Zeneyp what my check in and out days would be since I was there a few days before hand. She confirmed I would check out April 24th and return on April 27th to the hotel (as outlined in my iteintery) I messaged the group chat on the 23rd asking when I would be picked up and was told I was not being picked up until the day of surgery of April 25th. I was ultimately charged for this date. When being admitted to the hospital on the 25th I was informed that the anesthesiologist would not go ahead because of the Lithium I take without it being in my system. One of my first messages with Zeneyp was the medications that I take. I was even asked to clarify my use of another medication so I know thought these would be recorded during the intake. While Canada will operate I understand that Turkey does not. If I had been made aware of this I would have received guidance from my doctor if I needed to stop the medication before I left for Turkey. Brining this up to Zeneyp she said that the anesthesiologist doesn’t know beforehand and this is how it works. I am certain that a surgeon and anesthesiologist would look at a file before preforming a surgery, like when it gets approved by the surgeon. Not when they’re walking into the hospital. Notifying the surgeon, etc of meds would have been her job and I Would be pretty confident that she erred in this. I would make sure that all your medications are checked before you leave for the long travel to Turkey so you are not delayed or worse yet, turned away. I was originally scheduled for a tummy tuck with Dr. Emre Ozanlap on April 25th, which was then delayed to April 28th because information about medication I take was not given to him prior to my arrival in Turkey. I was not provided with any reason on why there is no discussion between medical professionals prior to a decent size surgery. No matter how I tried to get a better explanation she would not give me one. This ended up with me having to pay an extra 3 days for the hotel (6 if we include both of the hospital arrival dates that were outlined) and a new flight home. **surgery happens** A couple days after my operation I go for my check up and your medical coordinator, Hisham, asked me about if I was getting lymphatic massages and was surprised I hadn’t been offered any. I was then contacted by Zenyep afterwards and set one up. During my initial massage the nurse was getting my incision tape contaminated (proper health measures were taken by her). I asked if this was ok and she said yes. I scheduled one for the next day and when the nurse saw the dirty tape she got on the phone with Zenyep. They spoke in Turkish so I don’t know what was said. The nurse fully took off my tape and told me Zeneyp would come by sometime with tape and I agreed I could re tape it once I got it. I waited a while and touched base with her with no response so I went and found a pharmacy for the tape because I flew out in a couple hours and did not want my incision just open. I later received a message that it was Sunday and the pharmacy’s were closed. Upon me telling her I just left a pharmacy she told me it was her day off. She was prepared to have me leave with an open incision while traveling over 18 hours. That was my last interaction with her. During the whole entire time she was never was accountable, apologetic or even empathetic. Always dodging any questions for clarification but basically saying “this is the way” The lack of due diligence by her or Doctor K Clinic as a whole could have left me in a worse situation physically than the inconvenience of the financial situation I find myself in. I do not recommend using their service for booking your surgeries. PLEASE MAKE NOTE OF THE ABOVE REVIEW OF DR. OZENLAP.

Thank you very much to the doctor who operated on us.