Best Online consultation with Radiologist Clinics and Costs in 2025

I had a terrible experience. Dr. Zielinski was dismissive and rushed me, he hasn't answered my questions and he asked me for more tests in order to speak about treatment plans when I was told previously that I didn't need any tests in order to proceed with the consultation and receive a treatment plan. He didn't bother to explain the disease or treatment options. I was looking forward to speak to him and I put so much hope. I needed someone to explain and guide me. I was left with such a bed feeling after the consultation. No empathy and no professionalism. Bookimed apologise but they said that they can't do anything because I paid directly the clinic, even if they are the intermediary they don't take responsibility, so be very careful when booking any services. I wasted 400 euros for 10 minutes that I was trying to make a few questions in order to get some value for the money but the only thing I got was disappointment, frustration, stress and time waste for arguing. I asked for at least to have some questions asked in writing so I could get something back for my money, but they refused, and they said that the consultation was compleated. In the first place, they said that I had a second consultation for free because it wasn't compleated, and then they said it was a mistake and the consultation was compleated. Please be careful where you spend your money and put your hopes because they don't care about taking advantage of ill people in order to make money. Probably are not all the same but my experience was awful and I am very disappointed. Some become doctors because they want to help people and others have no feelings or empathy. I hope this helps whoever is reading and I hope you find a better option than I did with a doctor that cares and will help you. God bless.

My name is Sergey, I am undergoing treatment at the oncology department of the Nordwest Clinic in Frankfurt am Main. I would like to note the high professional level of doctors, the technical equipment of the clinic at the proper level. I want to express special gratitude to Professor Elka Yeager, senior doctor Kiselichki, Dr. Weber, the highest level of professionalism, are very friendly and attentive, the junior staff are smart, everything is super, I’m very pleased with the treatment, if not for one “but” ... Because of ignorance language had to contact the company "Phoenix Service", which is an intermediary for the provision of medical services, led by Radislav. My communication with them began with the fact that before arrival they demanded a significant prepayment, which was timely transferred to their account. After arriving at the clinic, I had to transfer money several times, rather big money. I persistently asked the company’s employees to conclude an agreement with me on the provision of services by Phoenix Service, in order to specifically understand which services and for what specific payment the services will be provided. However, no contracts, as well as invoices with prices, were provided to me, which directly testifies to dishonesty. Only two months later I received the clinic’s bills (with which I completely agree) and separately a bill from Phoenix Service for the services rendered, after viewing which there were simply no words ... As it turned out, being treated in Germany was not expensive, it was expensive to pay for the services of Phoenix invoiced, which either didn’t turn out at all, or turned out to be in the wrong amount and at very high prices. I tried to talk with the head of the company Radislav, saying that I did not agree with the bill, to which I received the answer "if something does not suit you, you can refuse our services further." I officially wrote an appeal to the clinic about the detachment from this dishonest company, to which I received a positive response. He also wrote an official letter to Phoenix with a request to review the account, to which he still has not received an answer. I want to warn everyone who is in my position, those cancer patients who sell everything in order to pay for treatment and live on, but these “phoenixes” don’t stop at anything to enrich themselves at their expense.

I would like to express my sincere gratitude to my coordinating doctor Yaroslava from the platform. She was on call 24/7, always answered in detail, politely and with great patience. Yaroslava even enquired about my impressions after my consultation with the doctor, which was very pleasant. Her responsiveness and support helped me to make an important decision. As for the treatment and the doctor, it is too early to give a final assessment, as we are just starting to work. But I can already say that I chose Memorial Ataşehir Clinic and I was satisfied with the staff, the doctor, the interpreter and the clinic itself. I will definitely write a full review of the results later.

Before reading this review I want to make is completely clear that Dr. Ozenlap did a fantastic job. He was always present for anything that happened before and after the surgery. His team are amazing and kind. They take the time to help you. After leaving I have contacted him a few times and he responds right away with voice messages. Returning to Canada my post op nurse said my tummy tuck was one of the best she has seen done in Turkey. I would recommend contacting his clinic directly to arrange a consult and/or surgery as I will when I come for additional services. I highly recommend him. I had dealt with Zeneyp through the entire process and she was really helpful but as the date of my arrival approached it was just a bit more difficult. I did land in Istanbul on April 21st to do some traveling beforehand. A few days before I was to leave I followed up with her about my transportation from the airport. She told me it was too early (4 days) to set up the group chat. I then checked in with her the night before I flew out where I got the information. During our messages I confirmed with Zeneyp what my check in and out days would be since I was there a few days before hand. She confirmed I would check out April 24th and return on April 27th to the hotel (as outlined in my iteintery) I messaged the group chat on the 23rd asking when I would be picked up and was told I was not being picked up until the day of surgery of April 25th. I was ultimately charged for this date. When being admitted to the hospital on the 25th I was informed that the anesthesiologist would not go ahead because of the Lithium I take without it being in my system. One of my first messages with Zeneyp was the medications that I take. I was even asked to clarify my use of another medication so I know thought these would be recorded during the intake. While Canada will operate I understand that Turkey does not. If I had been made aware of this I would have received guidance from my doctor if I needed to stop the medication before I left for Turkey. Brining this up to Zeneyp she said that the anesthesiologist doesn’t know beforehand and this is how it works. I am certain that a surgeon and anesthesiologist would look at a file before preforming a surgery, like when it gets approved by the surgeon. Not when they’re walking into the hospital. Notifying the surgeon, etc of meds would have been her job and I Would be pretty confident that she erred in this. I would make sure that all your medications are checked before you leave for the long travel to Turkey so you are not delayed or worse yet, turned away. I was originally scheduled for a tummy tuck with Dr. Emre Ozanlap on April 25th, which was then delayed to April 28th because information about medication I take was not given to him prior to my arrival in Turkey. I was not provided with any reason on why there is no discussion between medical professionals prior to a decent size surgery. No matter how I tried to get a better explanation she would not give me one. This ended up with me having to pay an extra 3 days for the hotel (6 if we include both of the hospital arrival dates that were outlined) and a new flight home. **surgery happens** A couple days after my operation I go for my check up and your medical coordinator, Hisham, asked me about if I was getting lymphatic massages and was surprised I hadn’t been offered any. I was then contacted by Zenyep afterwards and set one up. During my initial massage the nurse was getting my incision tape contaminated (proper health measures were taken by her). I asked if this was ok and she said yes. I scheduled one for the next day and when the nurse saw the dirty tape she got on the phone with Zenyep. They spoke in Turkish so I don’t know what was said. The nurse fully took off my tape and told me Zeneyp would come by sometime with tape and I agreed I could re tape it once I got it. I waited a while and touched base with her with no response so I went and found a pharmacy for the tape because I flew out in a couple hours and did not want my incision just open. I later received a message that it was Sunday and the pharmacy’s were closed. Upon me telling her I just left a pharmacy she told me it was her day off. She was prepared to have me leave with an open incision while traveling over 18 hours. That was my last interaction with her. During the whole entire time she was never was accountable, apologetic or even empathetic. Always dodging any questions for clarification but basically saying “this is the way” The lack of due diligence by her or Doctor K Clinic as a whole could have left me in a worse situation physically than the inconvenience of the financial situation I find myself in. I do not recommend using their service for booking your surgeries. PLEASE MAKE NOTE OF THE ABOVE REVIEW OF DR. OZENLAP.

We liked Emsey clinic very much. we were met from the airport with an interpreter and a driver. then placed in a very good hotel. delicious food was served 2 times at the hotel. The hotel had spacious comfortable rooms with all amenities. On the 1st day we were brought for analysis, on the 2nd day they made a diagnosis, started treatment and we were placed in a ward. Within 5 days, we received the necessary treatment and good service. The doctors were very skilled and experienced. The coordinator Janseit was with us for 1 week and was very helpful in creating all the necessary amenities for us. Thanks to all the staff at Emsey Clinic.

I am not satisfied with the services and doctors

Nothing to say, everything was bad! Everything is not organized! Translators don't even know medical terms!

I underwent an online consultation on the choice of the most optimal treatment option. Since two well-known Moscow clinics gave completely different recommendations for the treatment of my disease (spleen lymphoma): surgical removal of the spleen, or chemotherapy, I decided to ask the opinion of a German professor. Of course, it is very expensive to be treated in Germany, but getting a competent opinion on your specific case, sending all the necessary tests, diagnostics and receiving answers and a treatment regimen, is quite possible: my online consultation cost 650 euros + a written summary with translation into Russian. The whole process, from collecting documents / analyzes, to receiving the final summary, was accompanied by the coordinating doctor Alexey from Bookimed, to whom I am very grateful. He is very responsive, always in touch, answers all questions, but at the same time he is tactful and unobtrusive - a real professional and a very kind person. So, I received answers to my questions, chose the tactics of treatment, and all this for a very reasonable fee. The only drawback is the excess of the stated deadlines, which is not typical, as I think, for the Germans (the consultation was promised within 7 days, in fact it took place 15 days after payment, and the final summary was delayed for a couple of days), it would be better to immediately position the maximum period , then there would be no painful days of waiting. In general, I am satisfied with the result. I think in my case, this is just a very convenient form of counseling that does not require huge material and organizational costs associated with physical travel abroad. I bow to the coordinator Alexei for his patience, tact and professionalism!

I really liked Dr. Kones, carefully asked everything, explained everything. Elena was also attentive and in detail translated. The consultation was held in a calm and friendly atmosphere. Thanks a lot, everyone.

I live in London. I contacted db’est clinic in February In Istanbul, where Hulya contacted me and I told her I would like to have breast augmentation and rhinoplasty and upper blepharoplasty. Hulya told me some information about doctor Derya before giving me any options. She recommended me the websites before making a decision, then I was asked for some pictures to show to the doctor. After seeing my pictures the doctor recommended me mastopexy + silicone augmentation, and agreed with the rhinoplasty and the upper blepharoplasty. After agreeing with the price that included the hotel accommodation and transfer Hulya organised my surgery and all the required tests in Istanbul according to the date I wanted, even with the difficult situation with covid-19. I also want to mention that Hulya was a great support before and during my stay in Istanbul. When arriving to Istanbul, the driver of the car had a letter for me where I was explained the next steps before the surgery, and I was transferred to the hotel. On the next day I was visited by the nurse, who escorted me to the hospital, to do all the tests before the surgery and I met doctor Derya Bingol. After finishing my tests I was transferred to the clinic escorted by the nurse, where I had a long conversation with doctor Derya, and I made a decision with the best advice and had all my questions answered. I felt very comfortable and confident with Derya with the professional and friendly was she explained to me the process of the surgery. On the next day my surgery took place at the arranged hour and ai would like to mention the care from doctor Derya along with the nurse Nazli, who visited me to do a control and transferred me to the hotel. During my stay at the hotel I had multiple visits from the doctor for checks, treatments and medication. The day in which I was coming back to London, the transport provided by the clinic took me to the clinic to have the last checks, conversation, medication and advice, and I had transport from the clinic to the airport to go to my gate. I would like to say it was an extraordinary experience, I am still healing, and that the results are reaching my expectations, which makes me very happy and thankful to doctor Derya and all her team, Hulya, Nazli and Agnieszka. I would always recommend doctor Derya to anyone that would like to do any plastic surgery with confidence.