Carol van Oss • Facelift Australia
Apr 25, 2025
Verified review.
Medical team was as expected, nurses were very good. Language barrier was an issue, after care support was nil, staff were off sick, one nurse working with inpatient and me as outpatient. I was not ambulatory, so she came to me. Very rushed, no explanation of meds or paperwork. Medical certificate pre filled out before final surgery was even done. Surgeons tummy tuck was done well, neck lift - good, butt lift and breast lift not done, fat transfer instead, not what I wanted. Face lift was only on upper eye lid and did not work as expecterd, was looking for blepharoplasty, Upper and lower eye lids. Surgeon did not know what I meant. Still have wrinkles around eyes, still have over hanging eyelid in brow area. Not recommended if you have additional health issues, I have anaphylaxis to wheat which means all medications need to be checked, nurses and doctor did not know what I meant, so I could not take food or medication there. Also, most staff did not understand my request for wheat free foods- became a big issue. Perfectly fine to attend this clinic if you are in good health and have no other life threatening health issues. Below photo on left is what I got, photo on right is what I wanted. AS you can see in the other e photos, myafor arm adn upper arms still have excess skin and wrinkles, my inner thighs still have too much skin and lots of wrinkles. I had asked for VASER lyposuction, this liquifies fat and shrinks skin, not sure I got that type of liposuction. This bruising 2 weeks post surgery.
Nurses were wonderful
Surgeon was impatient and unwilling to try to understand my needs, again language was an issue
About Bookimed service
Although staff promised assistance all the way through, this is not the reality, there was often a significant time lag, and in case of emergency that was very unhelpful