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Verified Patient Reviews on Clinics, Doctors, and Treatments

Who knows more about the doctor, amenities, and hospital staff than someone who has checked everything themselves? We collect the genuine experiences of our patients for you to make the best choice.

Each review belongs to a verified customer after getting medical services booked via Bookimed.com.

We publish positive and negative reviews, moderated for compliance with Reviews & Comments Policy.

Yevhenii Khomenko • FUE hair transplant in Hair Clinic Poland

Jan 14, 2023
Verified review.
Verified review.

I had 4500 grafts transplanted

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Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend
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Anonymous • Rhinoplasty (nose job) in B.Care Medical Center United Kingdom

Mar 15, 2025
Verified review.
Verified review.

I'm still healing from my surgery but so far I'm very happy with the result and would recommend the hospital and clinic, and would like to reassure anyone going abroad that you'll be in good hands!

Had a rhinoplasty at B care hospital and the care the team provided was amazing. Just wanted to write this to reassure anyone looking into it, as my family were concerned about me heading out to Thailand to have the procedure as a lot of families would be. The hospital and clinic were sparkling clean. The co-ordinator, nurse and doctor were all just lovely and very attentive to my needs. There was no difficulty communicating with the doctor who went through exactly what would be done during the procedure. One thing I was happy about was the 2 nights in hospital - other places I looked at only gave you one night, or even home the same day. Being sleepy after the surgery, I wouldn't have wanted to go back to my accom the same day. I was grateful I had the lovely nurse Mariko looking after me. Also the room at the hospital was lovely - spacious and bright with a nice en suite and all the facilities you would need. I also realised I had tonsillitis on the day I left the hospital (I think I got it before I even had the surgery) and the team were very caring and made sure I had all the medications I needed for that too, before going back to my accommodation. I'm still healing from my surgery but so far I'm very happy with the result and would recommend the hospital and clinic, and would like to reassure anyone going abroad that you'll be in good hands! Bookimed were also really good at keeping in touch and my coordinator Marsela was patient while I took my time to decide if I was going to go ahead with the procedure in the first place, and was always there to answer any questions I had. All very much appreciated!

Iryna • Otoplasty (ear surgery) in Quartz Hospital Ukraine

Mar 2, 2025
Verified review.
Verified review.

I am grateful to all the people at Quartz Clinic and bookimed who were involved in this important event for me and helped me to have a positive experience without a single negative

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I can leave a positive review about Quartz Clinic and the bookimed service. There were some fears during communication with the service (especially after encountering negative reviews on the internet), but in the end I was satisfied with my experience. From the service I was supported by the manager Ekaterina. I would also like to leave her a positive feedback for her quick and competent answers in WhatsApp. All the conditions of the clinic were in full conformity with reality. And as for Quartz Clinic: a modern clinic with good service, friendly staff and doctors. In addition to my surgery, the service package included a good hotel and a transfer (even when I changed my hotel at my own request, I was still picked up by a transfer to another address not close to the clinic). The clinic was attentive to me and my words (and fears of the surgery itself), which really eased my worries. My coordinator at the clinic, Ali, made a huge difference to my experience as a whole, being really human and supporting me during the surgery with his communication, distracting me from my creepy feelings. And also always stayed in touch on messenger, giving full feedback, answering my queries. The surgery itself was excellent, the doctor inspired confidence in me and I found him to be absolutely competent, I would go to him again for any surgery with confidence. I am grateful to all the people at Quartz Clinic and bookimed who were involved in this important event for me and helped me to have a positive experience without a single negative.
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Christina Hudson • Deep Plane Facelift in Dr. Safa Manav Clinic United Kingdom

Mar 30, 2025
Verified review.
Verified review.

I was so impressed with how every little detail of my visit was meticulously dealt with by Defe

I was so impressed with how every little detail of my visit was meticulously dealt with by Defe. From the moment I got off the plane EVERY small detail was taken care of. From my limo pick up just for myself to the hotel (a 5*+ hotel at least). Check in then hospital Dr Ali was such an expert and explained everything before my operation and made sure I knew exactly what was going to happen.After the operation I had the ultimate first class care and attention and had my very own night nurse from 20:00 until 08:00 for both evenings in hospital. My limo was waiting to take me back to the hotel where I had a 24 hour infirmary clinic. I also had a nurse that visited daily to ch CK and administer my medication and creams and ensure I was feeling ok every day. Defe was my contact and she was at the end of the phone 24/7 for texting, ringing and make me feel safe and well. The hotel is above and beyond anything I have ever known, the staff are all helpful, the hotel security is absolute top notch. I was on the fourth floor my pass key would only allow me to go to or from they floor to the ground level OR roof terrace, each person on any one floor were ultra safe at all times.
Dr Ali a man with such intricate hands using cutting edge technology to the best possible expertise. the hospital was ultra clean, sterile and quiet, the atmosphere was so chilled happy and caring at all times the hotel, the immaculate cleanliness of the hotel at all times of the day or night. The restaurant had every type of food available that everyone was able to find something they each liked to eat. The meals were 5* cuisine, and melted in your mouth.
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About Bookimed service
Bookimed searched and found different Drs and clinics, I read the reviews and picked my option. Bookimed made this experience so simple and straightforward, and made it feel such an easy everyday option

Corinna Stefanie Brunner-Boor • Thigh lift in Medipol Acibadem District Hospital Germany

Nov 10, 2024
Verified review.
Verified review.

I would like to thank the Bookimed team and the MediPol team for their excellent service ❤️

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Admittedly, when I booked the surgery, I was a little sceptical that everything would go well. After all, everything was done online. However, I was very impressed with how good and friendly the constant communication was. I was already feeling increasingly confident here. I also received very good, uninterrupted and professional treatment and care on site. My doctor Dr Burak and my contact person Olivia were very friendly and incredibly helpful. The transfers - to/from the airport or to follow up appointments at the clinic - were very good and reliable. The contact persons at Bookimed also contacted me regularly and enquired about my well-being. I am very pleased with the outcome of the surgery and am pleased to be recovering quickly and well. Dr Burak continues to monitor me now and I feel I am being very well looked after. His instructions are clear and very helpful. I would like to thank the Bookimed team and the MediPol team for their excellent service ❤️.
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